What happens if my computer dies (hard drive failure or crash)?
Applies to: eBahn 3
eBahn Reader comes with 2 serial numbers (ending with "-000A" and "-000B"). If you choose, you can hold onto the second serial number and save it for backup instead of activating it on a second computer.
In the event of a system crash, or you get a new computer (and forget to de-activate), or if you need to re-format the hard drive - you can always use your second serial number (if you haven't already used it on another computer).
Since you aren't always able to predict a crash, you may lose one of your serial numbers if it was not transferred (see Deactivating https://wiki.bentleypublishers.com/x/KAMW). For this reason, please do not use eBahn on a computer you know to be unstable.
If you can't deactivate the serial number because of a hard drive failure, please read through the following FAQ page and follow the steps to cancel and replace the serial number:
Computer crashed, no de-activation code https://wiki.bentleypublishers.com/x/yQMW
|Hard drive crashed or reformatted https://wiki.bentleypublishers.com/x/NIAGBw|