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Abstract: Software support requires full product registration (name, address, valid email). Please expect to provide us with this information if you call. Email support usually occurs within 2 working days, and we aim for turn around in a single day. Please make sure your profile is complete using the "member center".

Contact Info Software Support

Click here to email us comments or feedback
  • Please include as much detail as possible.
  • eBahn Desktop Version (full version number)
  • Full Windows Version information is necessary
  • If possible, also include version of MS Office, virus products, virtualization, or other software that my have side effects.
  • What is the issue?
  • What was going on when you had the error?
  • Note: supply the email address that matches your product activation for your profile. You can check the your profile's email address using the Member Center, link below.

1.617.547.4170 (International)

8.30am - 5.00pm Monday - Friday (US Eastern Time)


1.617.492.1586 (24 Hours)

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