How do I contact your Customer Service Department?
Send us comments or feedback through our online feedback form:
Please include as much detail about your problem as possible. Include your address, zip code, and telephone number (if you would like telephone follow up).
8:30 am - 5:00 pm Monday-Friday (US Eastern Time)
1-617-876-9235 (24 Hours)
We welcome your visit to our walk-in bookstore. Our retail location is
1734 Massachusetts Avenue in Cambridge, MA 02138.
For specific directions, go to:
If you know a specific title that you are looking for please call ahead so that we can make that we have it in stock.
Our retail hours are 9:00 am - 5:00 pm Monday-Friday (except holidays).
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